West Virginia

IDEMIA is pleased to announce the transition to the new Universal Enrollment Platform (UEP) for West Virginia. Effective October 1, 2018, UEP will replace the current systems.

Appointment registration and location information is now fully available in the new system. Applicants must schedule appointments using the specific Service Code assigned for each agency or fingerprint reason. The new UEP Public Website is available at uenroll.identogo.com. Service Codes are provided by the agencies requiring the fingerprint. For state only background check services, please use the Service Code Lookup tool at the UEP website (“Don’t know your Service Code…”) or contact Customer Service.

IdentoGO Centers are operated by IDEMIA, the global leader in trusted identities. Today, the company partners with many federal, state and local government agencies, as well as businesses covering a variety of industries, that count on us for the secure capture and transmission of applicant fingerprints. We proudly serve millions of customers each year in our nationwide network of locations. 

IdentoGO Centers provide convenient, professional environments for live scan (electronic) fingerprinting services, delivered by trained Enrollment Agents. IdentoGO is also a certified FBI Channeling Agent.

For answers to FAQs and information about the UEP transition, click here


For a complete listing of locations and new system Go Live Dates and scheduled Closure Dates, click here.

State Agency Enrollment questions:

(855) 766-7746

HAZMAT, TSA Pre✓®, TWIC questions:

(855) 347-8371